Terms and Conditions

Last Updated: 2024-08-02

1. Introduction

This Privacy Policy (“Policy”) explains how SALTN Marketing (Pty) Ltd (“we”, “us”, or “our”), the operator of campandlive.co.za, collects, uses, stores, and protects your personal information. We are committed to ensuring the privacy and protection of your personal information. Our details are as follows:

Physical Address:
5 Mimosa Road, Cleland, Pietermaritzburg, KwaZulu-Natal, 3201

Postal Address:
5 Mimosa Road, Cleland, Pietermaritzburg, KwaZulu-Natal, 3201

Tel:
+27 33 326 1370

Email:
info@saltn.co.za

Website:
campandlive.co.za

2. Audience

This Policy applies to all visitors to our website and customers who make use of any of the goods or services we offer (“you” and “your”).

3. Purpose of this Policy

We respect your privacy and take the protection of personal information very seriously. This Policy complies with the principles contained in the Electronic Communications and Transaction Act 25 of 2002 (ECT), for electronically collecting personal information and the right to notify data subjects on how we handle personal information given to SALTN Marketing (Pty) Ltd as per the Protection of Personal Information Act 4 of 2013 (POPIA). The purpose of this Policy is to describe the way we collect, store, use, and protect information that can be associated with a specific natural or juristic person and can be used to identify that person (“personal information”).

4. Personal Information We Collect

Includes:

Information collected on registration;
Information collected when you make use of the services we offer;
Optional information that you voluntarily provide to us.

Excludes:

Information that has been made anonymous so that it does not identify a specific person;
Permanently de-identified information that does not relate or cannot be traced back to you specifically;
Non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds, or discussion board.

5. Acceptance of Terms

You must accept all the terms of this Policy when you visit our website or when you make use of any of our products or services. If you do not agree with anything in this Policy, then you may not make use of any of our goods or services. You may not access our website or make use of our goods or services if you are younger than 18 years old or do not have the legal capacity to conclude legally binding contracts. By accepting this Policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.

6. Changes to This Policy

We may change the terms of this Privacy Policy at any time. The updated Privacy Policy will be posted on our website with a timestamp indicating the date of the last update. It is your responsibility to review this document periodically to stay informed of any changes.

By continuing to use our services after the updated Privacy Policy has been posted, you agree to the changes. If you do not agree with the updated Privacy Policy, you must stop using our services.

7. Collection of Personal Information

When making use of our products or services:
Once you make use of our products or services, you will no longer be anonymous to us as you will provide us with personal information. This personal information may include:

Your name, surname, company name, company registration number, and VAT number;
Your postal address, email address, telephone number, and postal code;
Your user ID and password;
Your credit card number and/or bank account details.

Collection on use:
In order to provide the services to you, you will be asked to provide us with additional information on a voluntary basis such as location or GPS coordinates (“service information”).

Optional details:
You may also provide additional information on a voluntary basis (“optional information”). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, register and subscribe for certain additional services, or otherwise use the optional features and functionality of the website.

Collection from browser/app:
We automatically receive and record Internet usage information on our server logs from your browser, which may include information such as your Internet Protocol address (“IP address”), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (“usage information”).

Cookies:
When you access our website, we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer to collect certain usage information. We use session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser and can be removed manually) and may be used by your browser on subsequent visits to our website. We use information gathered by cookies to improve the website. Please note that some of our business partners (e.g., advertisers) use their own cookies or widgets on our website. We have no access to or control over them. Information collected by any such cookie or widget is governed by the privacy policy of the company that created it, and not by us.

Web beacons:
Our website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor, or share any of your personal information. We merely use them to compile anonymous information about our website.

8. Purpose for Collection

We may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such service information or optional information. We may use your usage information for the purposes described above and to:

Remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
Monitor website usage metrics such as total number of visitors and pages accessed;
Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.

9. Processing Limitation

We will only process data in such a manner that it does not infringe your privacy.

10. Consent to Collection

By providing your personal information through our website or services, such as by filling out an enquiry form, you consent to the collection and use of your data as described in this Privacy Policy. This consent is obtained in accordance with applicable law when you voluntarily submit your information to us.

11. Use of Personal Information

Messages and updates:
We may send administrative messages and email updates to you regarding the website. In some cases, we may also send you primarily promotional messages. You can choose to opt out of promotional messages.

12. Disclosure of Personal Information

Sharing:
We may share your personal information with:

Service providers and other users to assist with your interaction with the website;
Other divisions or companies within the group of companies to which we belong, to provide joint content and services like registration, transactions, and customer support;
An affiliate, in which case we will seek to require the affiliates to honour this privacy policy;
Our service providers under contract who help with parts of our business operations (including fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
Credit bureaus to report account information, as permitted by law;
Banking partners as required by Payments Association of South Africa (PASA) rules for debit orders;
Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilize the services to receive payments and you meet their criteria).

Regulators:
In certain circumstances, we may be required to disclose your personal information to regulatory authorities or during governmental audits.

Law enforcement:
We may disclose personal information if required:

By a subpoena or court order;
To comply with any law;
To protect the safety of any individual or the general public; and
To prevent violation of our service terms.

No selling:
We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy.

Marketing purposes:
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.

Employees:
We may need to disclose personal information to our employees that require the personal information to do their jobs.

Change of ownership:
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.

13. Security of Personal Information

We are committed to protecting your personal information and take reasonable measures to ensure its security. We employ commonly accepted and practical security practices to safeguard your data. These measures include:

Secure Hosting Environment: Our website is hosted by a reputable hosting provider that uses a secure server environment. This environment includes firewalls and other advanced security measures designed to prevent unauthorized access and protect against external threats.
Access Controls: Access to personal information is restricted to authorized personnel only. We ensure that only employees who need to access personal data to perform their job responsibilities are granted such access.
Data Protection Practices: We use industry-standard practices to protect your information from unauthorized access, use, or disclosure. This includes regular updates to security measures and monitoring of our systems for potential vulnerabilities.
Incident Response: In the event of a data breach or security incident, we will take appropriate actions to mitigate any potential harm and notify affected individuals if necessary, in accordance with applicable laws.

While we strive to implement best practices to safeguard your information, please be aware that no security measure is completely foolproof. We encourage you to take your own precautions to protect your personal data when using the internet.

14. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that a child under 18 has provided us with personal information, please contact us at info@saltn.co.za.

15. Data Subject Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

Access: Request access to your personal information that we hold.
Correction: Request correction or deletion of inaccurate, irrelevant, excessive, outdated, incomplete, misleading, or unlawfully obtained personal information.
Objection: Object to the processing of your personal information under certain circumstances.
Withdraw Consent: Withdraw your consent to process your personal information where consent is the basis for processing.

To exercise these rights, please contact us at info@saltn.co.za.

16. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you without undue delay, where feasible, after becoming aware of the breach. We will also take appropriate measures to address the breach and mitigate any potential harm.

17. Third-Party Services

Our website serves as a directory and may contain links to or information about third-party websites, services, or businesses that are not operated or controlled by us. We do not control and are not responsible for the privacy practices, content, or policies of these third-party sites or services.

When you interact with or make use of third-party services through our website, you are doing so at your own risk. We are not liable for any actions, omissions, or privacy practices of these third parties.

We encourage you to review the privacy policies and terms of service of any third-party sites or services you visit or engage with. Your interactions with third parties are governed by their respective policies and not by ours.

18. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, we may transfer your personal information as part of that transaction. We will notify you of such changes by posting a notice on our website.

16. Force Majeure

While we strive to protect your personal information, we shall not be liable for any failure to protect your data due to circumstances beyond our control, including but not limited to acts of God, cyber-attacks, or other unforeseen events. We will take reasonable steps to mitigate any potential impact.

19. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at: